Privacy Policy

Exam Questions is an independent online study platform focused on Cambridge International A Level exam preparation.

In this Privacy Policy, “Exam Questions,” “we,” “us,” and “our” refer to Exam Questions, and “you” and “your” refer to the person using the Service.

For privacy-related questions or requests, please use our Contact page.

The information we collect depends on how you use Exam Questions.

2.1 Account Information

When you create or use an Exam Questions account, we may collect information such as:

• Your name
• Your email address
• Authentication and account-related information
• Your selected curriculum, exam board, subjects, or academic year where you provide this information

If you sign in using Google, authentication is handled through Google Firebase Authentication. We receive the information needed to create and maintain your Exam Questions account, such as your name, email address, and relevant account identifier.

We do not receive or store your Google account password.

2.2 Study and Learning Information

When you use Exam Questions for study and exam preparation, we may collect information relating to your activity on the Service, including:

• Questions you attempt
• Answers you submit
• Practice activity
• Accuracy and performance information
• Subjects and topics you study
• Time-based activity associated with your use of the Service
• Progress and revision history

This information helps us provide study features, maintain your progress, and show relevant learning content.

2.3 Content You Submit

You may provide content while using Exam Questions, including:

• Textbook or study files you upload
• Past-paper files you upload
• Questions you submit
• Answers you write
• Messages you send to the AI tutor
• Other text, documents, or information you voluntarily submit through the Service

Some of this content may be processed by third-party service providers that help us provide AI-powered features and operate the Service.

2.4 Technical and Usage Information

When you access the Service, we may automatically receive certain technical information, such as:

• IP address
• Browser type
• Device information
• Log information
• Basic information about how the Service is accessed and used

We use this information primarily to operate, secure, troubleshoot, and improve the Service.

We use information collected through Exam Questions for purposes such as:

Providing the Service

We use your information to:

• Create and maintain your account
• Authenticate your sign-in
• Provide access to the features you request
• Save your study activity and progress
• Provide relevant subjects, topics, textbooks, questions, and past-paper resources

Providing AI-Powered Study Features

Information you submit through relevant features may be processed to:

• Generate practice questions
• Help answer or explain questions
• Support the AI tutor
• Evaluate or mark submitted answers
• Provide study and revision assistance

The information necessary for these functions may be processed by the third-party AI provider described in the Third-Party Service Providers section below.

Supporting and Improving the Service

We may use information to:

• Respond to support requests
• Detect and investigate technical problems
• Maintain service security and reliability
• Prevent misuse or unauthorized activity
• Monitor service performance
• Maintain and improve the functionality of Exam Questions

Legal and Safety Purposes

We may also process information when reasonably necessary to:

• Comply with applicable legal obligations
• Protect the rights, safety, and security of Exam Questions, our users, or others
• Detect, prevent, or address fraud, abuse, security incidents, or other harmful activity
• Establish, exercise, or defend legal claims

Where privacy laws such as the UK GDPR or EU GDPR apply to our processing, the legal basis we rely on depends on the particular purpose and circumstances.

Depending on the processing activity, this may include:

• Performance of a contract — where processing is necessary to provide the Service or perform our agreement with you.
• Legitimate interests — where processing is reasonably necessary for purposes such as maintaining security, preventing misuse, supporting the Service, or improving its reliability, provided those interests are not overridden by applicable rights and interests.
• Consent — where we ask for your consent for a particular processing activity and consent is the appropriate legal basis.
• Legal obligation — where processing is necessary for us to comply with a legal requirement.

Where we rely on consent, you may withdraw that consent where applicable. Withdrawing consent does not affect processing that took place before withdrawal.

The applicable legal basis can differ depending on where you live and the particular processing activity.

We use selected third-party providers to help operate Exam Questions and provide particular features.

Based on our current Service configuration, these include:

OpenAI

OpenAI may process content such as textbook excerpts, questions, answers, and other information submitted through AI-powered features to help us generate practice questions, provide AI tutoring, and support answer evaluation.

Google Firebase Authentication

Google Firebase Authentication helps us provide account authentication, including Sign in with Google.

Amazon Web Services

Amazon Web Services (AWS) provides infrastructure used to host parts of the Service and store certain data, including uploaded textbook and past-paper files.

Vercel

Vercel provides hosting and delivery infrastructure for the Exam Questions website and application.

These providers may process information only as necessary to provide the services we use from them, subject to their respective terms, privacy practices, and applicable contractual arrangements.

We may change or add service providers as the Service develops. If a change materially affects how we process personal information, we will update this Privacy Policy where appropriate.

We do not sell your personal information.

We may share or make information available to service providers that process information on our behalf where this is necessary to operate Exam Questions and provide its features.

We may also disclose information where reasonably necessary to:

• Comply with applicable law or a valid legal process
• Respond to lawful requests from authorities
• Protect the security or rights of Exam Questions, our users, or others
• Investigate fraud, abuse, or security incidents
• Establish, exercise, or defend legal claims
• Support a business transaction involving Exam Questions, where permitted by applicable law

We do not use your personal information for third-party advertising.

Some of our service providers may process information in countries outside the country where you live.

Where applicable privacy laws require safeguards for international transfers, we will use appropriate mechanisms required by those laws.

The specific safeguards available can depend on the provider, the destination country, and the applicable legal requirements.

If you need additional information about an international transfer involving your personal information, you can contact us through our Contact page.

Exam Questions uses browser technologies, including local storage, to support the operation of the Service.

For example, local storage may be used to:

• Maintain your authenticated session
• Remember your light or dark theme preference
• Support essential functionality

Our current Service does not use third-party advertising or tracking cookies.

Some third-party services used by the Service may use their own technologies as part of providing their services. Their handling of such technologies is governed by their own privacy documentation and applicable settings.

If our use of cookies or similar technologies changes, we will update this Privacy Policy and provide any additional notices or choices required by applicable law.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain your account and study history, meet legal obligations, resolve disputes, enforce agreements, and protect the Service.

For active accounts, account and relevant activity information may be retained while the account remains active so that your progress and history can continue to be available.

If you request deletion of your account or personal information, we will take reasonable steps to process the request in accordance with applicable law and our legitimate retention requirements.

Some information may need to be retained for a longer period where required by law or where reasonably necessary for legal, security, fraud-prevention, or dispute-resolution purposes.

When personal information is no longer required, we will delete it or otherwise dispose of it in accordance with our applicable retention practices.

Depending on where you live and the laws that apply to you, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing
• Request a copy of certain information in a portable format
• Withdraw consent where processing is based on consent

These rights are not absolute and may be subject to legal conditions or exceptions.

You can update certain account information directly through your account settings. For other privacy requests, contact us through our Contact page.

We may need to verify your identity before completing certain requests. This is intended to help protect your account and personal information.

Exam Questions is designed for students preparing for secondary and pre-university examinations, including A Level students. Because some students may be under the age of 18, we take the handling of student information seriously.

Exam Questions is not intended to knowingly collect personal information from children under 13 without the protections required by applicable law.

If we learn that we have collected personal information from a child under 13 in circumstances where applicable law requires parental or guardian consent and that consent was not obtained, we will take appropriate steps to address the situation, which may include deleting the information.

Parents or guardians who believe that a child has provided personal information to Exam Questions without appropriate consent should contact us through our Contact page.

Depending on where a student lives, additional children's or young-person privacy requirements may apply. We will handle personal information in accordance with applicable legal requirements.

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service or method of electronic transmission can be guaranteed to be completely secure.

You are also responsible for keeping your account credentials confidential and for notifying us if you believe your account has been accessed without authorization.

Some Exam Questions features use artificial intelligence to generate practice questions, provide explanations, assist with answers, and support study activities.

When you use these features, the information you submit may be processed by the AI service providers described in this Privacy Policy.

You should avoid submitting information that you do not need to provide for your study activity, particularly highly sensitive personal information or another person's private information.

AI-generated responses can also contain errors. Exam Questions' processing of your information for AI features does not mean that every AI-generated response is accurate or suitable for academic submission.

Exam Questions may contain links to websites, services, or resources operated by third parties.

This Privacy Policy applies only to Exam Questions and does not control the privacy practices of external websites or services.

Before providing personal information to another website, we recommend reviewing that website's privacy policy and terms.

We may update this Privacy Policy when our Service, data practices, technology, or legal obligations change.

When we make a material change, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.

We encourage you to review this page periodically so you remain aware of how Exam Questions handles personal information.

If you have a question about this Privacy Policy, want to make a privacy request, or believe that your personal information has been handled inappropriately, please contact us through the Exam Questions Contact page.

When making a privacy request, please provide enough information for us to understand your request and locate the relevant account or information.

If you have a concern about how your personal information is being handled, we encourage you to contact us first so that we can try to resolve the issue.

Depending on where you live, you may also have the right to lodge a complaint with the data protection or privacy regulator responsible for your jurisdiction.

If UK data protection law applies to you, you may contact the Information Commissioner's Office (ICO). The ICO advises organizations to tell individuals about their right to complain to a supervisory authority.